FAQ

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Frequently Asked Questions

Do I need a chimney or professional installation?

No. Pure Flame fireplaces are designed to be used straight away — no flue, no chimney, and no structural work required. Simply position it, fill it with bioethanol fuel, and light it.

Is it safe to use indoors?

Yes, when used as directed. Our fireplaces burn clean bioethanol fuel, producing a real flame without smoke, ash, or soot. Always use in a well-ventilated room and follow the enclosed safety instructions.

Will it heat the room, or is it purely decorative?

Pure Flame fireplaces are designed primarily for ambience and visual warmth. They do produce some radiant heat, but they're not intended to replace your main heating system — think of it as a striking, functional centrepiece rather than a whole-room heater.

Does it produce smoke or leave a smell in the room?

No. Bioethanol combustion is clean-burning, so there's no smoke, no soot, and no lingering odour — just a genuine, visible flame.

Is the flame real, or is this just a design object?

Both. Every Pure Flame fireplace produces a genuine, moving flame — not a simulated or LED effect — while keeping the sculptural, minimalist form you see in our photos.

Does it arrive ready to use — is it a good gift?

Yes. Every Pure Flame fireplace arrives fully assembled and ready to light — no tools, no setup, no waiting.