This Billing Terms and Conditions document outlines the payment and billing practices for Pure Flame.
1. Accepted Payment Methods
At Pure Flame, we offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods:
- Credit & Debit Cards: Visa, Mastercard
- PayPal
- Klarna
- Apple Pay
All payments are processed in British Pounds (GBP).
2. Payment Processing
- Payments must be completed at the time of purchase.
- Orders will not be processed or shipped until full payment has been received.
- If a payment is declined or fails, the order will not be confirmed.
3. Pricing & Currency
- All prices listed on Pure Flame are in British Pounds (GBP).
- Prices are subject to change without notice.
- Any applicable taxes and shipping fees will be calculated at checkout.
4. Secure Payment Processing
- Pure Flame uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
- We do not store your credit card or payment details.
5. Refunds & Chargebacks
- Refunds are processed according to our Refund & Return Policy.
- Unauthorized chargebacks will be disputed.
- If you experience any issues, please contact us first at contact@purflame.co.uk.
6. Fraud Prevention
- Pure Flame reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
- Additional identity verification may be requested for high-value transactions.
7. Contact Information
Store Name: Pure Flame
Address: 0 Penahars, Dirinon, Bretagne, 29460, France
Email: contact@purflame.co.uk
Phone: +33 6 08 83 39 07
Customer Service Hours: Monday-Friday, 8:00 AM - 5:00 PM (France time, CET/CEST)
Response Time: We aim to reply within 24 hours.